Causing alarm or distress to another on more than one occasion, which they either know or should have known would amount to harassment of the other. 

Harassment can include repeated attempts to impose unwanted communications and contact upon a victim in a manner that could be expected to cause distress or fear in any reasonable person. 

The Security Operative(s) should first establish: 

• What has happened?
• Who is involved?
• What is the nature of previous incidents?
• Are there any safeguarding concerns? If YES — Refer to Refer to Leisuresec designated 

Are there any aggravating factors? 

• Is there evidence of escalating behaviour?
• Are there any on line elements?
• Is it sexual harassment? If YES –Refer to Leisuresec designated Safeguarding lead
• Are there any hate elements?
• What is the impact on the victim? 
• What are the victims’ wishes? 

see attached flowchart below